Privacy Policy & Data Protection – Sasna Real Estate
Last Updated: [Insert Date]
At Sasna Real Estate, we respect your privacy and are committed to safeguarding your personal data. This policy explains how we collect, use, share, and protect your information in line with Qatari data protection laws.
1. Who We Are
Sasna Real Estate (“we”, “us”, or “our”) operates in Qatar, providing real estate services including property sales, rentals, management, and consultancy. We act as both a data controller and a data processor, depending on the context of data handling.
2. Legal Framework
We fully comply with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016), effective 2017, and its implementing regulations.
Key legal obligations include:
- Transparency and Fairness: We process personal data honestly, lawfully, and with respect for human dignity.
- Consent: We obtain informed, explicit, and freely given consent for processing your personal data, except when otherwise permitted by law.
- Retention & Security: We retain personal data only as long as needed and apply appropriate technical and administrative safeguards.
- Data Subject Rights: You have rights to access, correct, delete, restrict processing, withdraw consent, and object to direct marketing.
- Breach Notification: In case of a significant data breach, we will notify the Qatari regulatory authority and affected individuals within 72 hours.
3. What Information We Collect
A. Provided by You
- Contact details (e.g., name, email, phone)
- Identification details (for property services)
- Financial or application information, when applicable
- Any correspondence or feedback you share
B. Automatically Collected
- Technical and usage data such as IP address, browser type, pages visited, duration of visit, and links clicked
- Cookies and similar tracking technologies to enhance user experience
4. Why We Use Your Data
- To respond to your queries, provide requested services, and facilitate property transactions
- To improve our website, services, and client experience
- To communicate updates, offers, or relevant marketing—only with your consent
- To comply with legal obligations and defend our legal rights
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who support our operations (e.g., IT, marketing, payment processors)—who process data solely on our behalf
- Regulatory or legal authorities, when required by law or to protect our rights
6. Your Privacy Rights
You are entitled to:
- Access your personal data and request a copy
- Correct any inaccurate or incomplete information
- Delete your data when no longer necessary or if consent is withdrawn
- Withdraw Consent at any time—though that may limit certain services
- Object to processing, especially for marketing purposes
- Complain to the Qatari data protection authority if you believe we have violated the law
7. Cookies & Tracking Tools
Our website uses cookies to enhance performance and user experience. You may disable cookies via your browser, though some site features may not function properly.
8. Data Retention & Security
We retain personal data only as necessary for providing services, legal compliance, or as required by law. We employ industry-standard measures to protect data against theft, loss, unauthorized access, or alteration.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Changes to This Policy
We may update this policy to reflect legal, operational, or regulatory changes. Such updates will be posted on our website with a revised “Last Updated” date.
11. Contact Us
For inquiries related to this policy or to exercise your privacy rights, contact:
Sasna Real Estate
Email: info@sasna.qa
Phone: +974 4001 9600
Help Line: +974 5502 8774
Address: P.O. Box 7, Doha, Qatar